Before an individual comes into the residential home we do an initial pre-assessment this helps to determine the level of care that the individual will require. Whilst completing this pre-assessment I am able to determine the individual’s communication needs and highlight any possible barriers. If a barrier is identified then I will ensure that a plan is implemented so that these barriers can be overcome. Possible plans that could be implemented to assist with a communication barrier include the following:
Staff training – ensure that all staff are aware of the communication barrier that the individual has and make sure that they are all trained to be able to deal with the communication needs of the individual whilst they are in their care. I also need to ensure that staff are trained to be able to use any communication aids/equipment that may need to be used to meet the individual’s needs.
Working in partnership with other professionals – Some other professionals that I work in partnership with regarding communication are: speech and language therapists, audiologists and opticians. They will assess an individual and advise me on exactly what aids/equipment the individual requires so staff can support and assist them in communicating.