Every individual has a right to walk into a police station or Public Enquiry Counter (PEC) and make a report if he/she feels his/her rights have been infringed upon by some other person. The report shall be recorded by police and be given a reference number;
Members of the public have a right to contact the police through telephone, or various police hotlines around the country.
The public can also use various suggestion boxes.
Join Crime Prevention Committees.
The police have a duty to arrest the accused person after carrying out investigations into the commission of the said crime, as empowered by Sections 27–31 of the Criminal Procedure and Evidence Act Chapter 9:07.
HANDLING OF COMPLAINTS
