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ORGANISATIONAL BEHAVIOUR
Course: BTech HRM, Labour relations & HRD

NB: You need to work with your teammates. You’re welcome to do it individually as well.

Read the case study of Transact Insurance Ltd. Use one of the models in the chapter on culture or the prescribed articles to describe the culture of the organisation. Also identify the major influences on the evolution of that culture. Consider the changes in the South African environment (competition, globalisation, employment equity, downsizing, need for innovation, etc), and indicate the suitability of the organisational culture for the future objectives of the organisation.
Case study: Transact Insurance Ltd
Transact Insurance Ltd (TIL) provides motor …show more content…
In some centres, every employee completed and returned a form. Each report showed the claims centre manager’s average score for each of the 10 items as well how employees rated the manager at each level on the fiv

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